Certain manufacturers do not allow shipments to international locations, we will notify you if any product in your order has such restrictions.
Our company is not responsible for brokerage, taxes, IVA. Import fees, taxes, or duties are not included in the shipping costs and unfortunately are not controlled by us. If you need to find out what these could costs would be, contact your local customs agency.
We are unable to modify customs documents in any way, that includes reducing the invoice value or marking the order as “gift”.
Returns/Exchanges/Warranty: The customer is responsible for all shipping costs associated with returns,exchanges, and warranty. Always mark the package as “return” with the carrier you’ll be using so no customs charges are applied. In the event that we are charged been charged any fees, you’ll be responsible for such fees. Though a warranty (if available) is offered by the manufacturer, we will assist with the process. Contact us if you need to establish a warranty claim.
Depending on the product, price and destination, we provide shipping via USPS First Class, USPS Priority, and USPS Express (recommended method).
Note: Our company is not responsible for brokerage, taxes, IVA, customs duties or any other charge made by the country of destination or any country. If you do not agree you can request to cancel the order within 24 hours of purchase.
International First Class Orders:
Packages shipped with this service usually take between 2-8 weeks for delivery, it varies by country. If you have any questions feel free to contact us again. The tracking information provided does not update once it leaves the USA, so it is common if the last scan was made in U.S. and the package has not been scanned again. It would still be en-route to you even if little or no tracking is seen.
