International Shipping Policy

  • Most international orders ship within 24 hours, business days.
  • Certain manufacturers do not allow shipments to international locations, we will notify you if any product in your order has such restrictions.
  • Import fees, taxes, or duties are not included in the shipping costs and unfortunately are not controlled by us. If you need to find out what these could costs would be, contact your local customs agency.
  • We are unable to modify customs documents in any way, that includes reducing the invoice value or marking the order as “gift”.
  • Returns or Warranty: The customer is responsible for all shipping costs associated with returns or warranty. Always mark the package as “return” with the carrier you’ll be using so no customs charges are applied. In the event that we are charged any fees, you’ll be responsible for such fees. If a warranty is offered by the manufacturer, we can assist with the process. Contact us if you need to establish a warranty claim.
  • Depending on the product, price and destination, we provide shipping via USPS International First Class, Priority, and Express (recommended method). We may also ship through Asendia. 

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